Refund Policy for Digital Products.

Our refund policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

Thank you for choosing our digital products. We want to ensure your satisfaction and provide a seamless experience. However, we understand that circumstances may arise where you may need to request a refund. This refund policy outlines the conditions and guidelines for obtaining a refund for digital products purchased from our business.

Eligibility for Refund:
1.1. Our refund policy covers digital products, including but not limited to software, e-books, online courses, templates, and digital downloads.
1.2. To be eligible for a refund, you must submit your refund request within 14 days‌ from purchase.

Non-Refundable Items:
2.1. We do not offer refunds for services, personalized or customized digital products, or any other items explicitly stated as non-refundable during the purchase process.
2.2. Where a product is bundled with non-refundable items, the entire bundle will be non-refundable.

Refund Process:
3.1. To request a refund, please contact our customer support team at [insert contact details] and provide your order information, including the purchase date and proof of purchase.
3.2. We reserve the right to assess the validity of refund requests and may require additional information or clarification before proceeding.
3.3. Once your refund request is received and approved, we will process the refund using the original payment method within [number of days] days.

Refund Exceptions:
4.1. We may refuse a refund if we determine that:
a. The refund request is made after the eligible refund period.
b. The product has been used, modified, or damaged.
c. The refund request is due to a change of mind or preference.
d. The customer has violated the terms of service or engaged in fraudulent activity.

Software and Technical Issues:
5.1. If you encounter technical issues with our digital products, we encourage you to contact our customer support team for assistance. We will make reasonable efforts to resolve the issue and provide you with a satisfactory solution.
5.2. If we cannot resolve the technical issue within a reasonable time frame, you may be eligible for a refund at our discretion.

Modifications to the Refund Policy:
6.1. We reserve the right to modify or update this refund policy‌. Any changes will be effective immediately upon posting the revised policy on our website.
6.2. It is your responsibility to review the refund policy periodically to stay informed about any updates or modifications.

Please note that this refund policy is provided as a general guideline. For specific details and instructions regarding refunds for your purchased digital products, please refer to the terms and conditions provided during the purchase process.

Need help?

If you have questions about our refund policy, please contact our customer support team, and we will be happy to assist you.